Reference

How ec77 Operates Within Legal Boundaries

Access to ec77 depends on your local law and whether your region is eligible — we do not extend service where local regulations prohibit it.

Jurisdiction-dependent accessAccount data protectionJazzCash, Easypaisa, Raast wallet termsContact rights for account holdersPakistan-eligible regions only
ec77 How ec77 Operates Within Legal Boundaries
HOW WE HANDLE DATA

Data Handling, Security and Account Rights

Your account data is stored with encryption at rest. We do not share personally identifiable information with third parties outside of what is required to process your JazzCash, Easypaisa, or Raast transactions and to meet any applicable regulatory obligation in your region. You have the right to request what we hold, correct inaccuracies, or ask for deletion where our retention policy permits it.

Encrypted Account Storage

Login credentials, payment records and session history are stored using encryption. Access is restricted to verified internal teams handling account and payment operations.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to improve how the lobby loads on mobile. You can adjust cookie preferences from your browser settings at any time.

Data Retention Schedule

Transaction records — including JazzCash and Easypaisa deposit logs — are retained for the period required by our operating policy. Closed-account data is held for a defined window, then deleted.

Right to Access and Correct

You can request a copy of your stored data or ask us to correct inaccurate details through Account Settings or via our support email. We aim to respond to all data requests within a stated policy window.

POLICY CONTACT PATHS

Reach Us About Legal or Policy Questions

If you have a question about how your data is stored, want to request a copy of your account records, or need to dispute a policy decision, our support team handles all legal and policy queries. Reach out through the channel that suits you — we route policy requests to the right team from any of these entry points.

Live Chat Open the chat widget from your account dashboard. Policy and data-access requests submitted here are logged with a reference number for follow-up.
Email Support Send your legal or data query to our support email address. Include your registered account detail so we can locate your record without delay.
Account Help Centre Log in, go to Account Settings, and select Policy and Data. From there you can raise a formal data-access or account-closure request directly.

Common Legal and Policy Questions

These are the questions we get most often about account terms, data rights, and how our policy applies to wallet-linked accounts in Pakistan where access is permitted under local law.

Access depends on local law and whether your region is eligible. We do not extend service where local regulations prohibit online gaming — you are responsible for confirming your local position before opening an account.

We log the transaction timestamp, the amount, and the wallet reference returned by JazzCash. Your full wallet PIN is never stored on our side — it stays within the JazzCash verification flow.

Yes. Log in, go to Account Settings, and select Policy and Data to raise a data-access request. You can also submit the request via our support email with your registered account detail included.

Deposit and withdrawal records — including Easypaisa and Raast transactions — are kept for the period set out in our retention policy. After account closure, data is held for a defined window before deletion.

We monitor for access from regions where our service is not permitted. Accounts identified as operating outside eligible regions may be suspended and funds returned subject to verification of the original payment method.

Contact our support team via live chat or email with the specific detail you want corrected and your account reference. We review correction requests and respond within the window stated in our data policy.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.