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What ec77 Does With Your Personal Information

Your account data, payment details and browsing activity are handled with a clear purpose: to run your ec77 account, process deposits through JazzCash, Easypaisa or Raast, and keep your session secure.

Account data kept secureJazzCash, Easypaisa, Raast payment data protectedNo data sold to third partiesYour access and deletion rights honouredCookies explained plainly

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What We Collect and Why It Matters

ec77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with ec77, we collect the information needed to verify your identity and process transactions. This includes your name, contact details, and the payment method you use — whether that is JazzCash, Easypaisa or Raast. Transaction records are stored to process withdrawals

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accurately and to meet any obligations under applicable law in regions where access is permitted. We also collect device and session data — such as your IP address, browser type and pages visited — to protect your account from unauthorised access and to keep the platform
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running correctly on mobile. We do not collect more than we need. Payment wallet credentials, such as your JazzCash PIN or Easypaisa mobile number, are handled only through the secure handoff to your wallet app — we do not store them on our servers. Raast transfers
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are processed through the same secure channel. Data related to your account activity may be retained for the period required by applicable regulations in eligible regions, after which it is deleted or anonymised in line with our retention schedule. Availability of this service depends on local
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law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Security and transparency sit at the centre of how ec77 manages the data tied to your account. Below are the four areas that matter most to your privacy on this platform.

Account Security and Access Control Your account is protected by password authentication and OTP verification at login. We monitor for unusual session activity and will lock access if something looks out of place — you are notified immediately.

Cookie Use on ec77 We use session cookies to keep you logged in and functional cookies to remember your deposit method preference — for example, whether you last used JazzCash or Easypaisa. Analytics cookies help us fix performance issues.

Data Retention and Deletion Account and transaction data is retained for the period required under applicable rules in regions where access is permitted. Once that period ends, records are deleted or anonymised. You can request early deletion where local law allows.

Third-Party Data Sharing We share data only with payment processors like JazzCash, Easypaisa and Raast to complete your transactions, and with identity verification services where required. We do not sell your data to advertisers or data brokers.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right first stop. You can reach us through live chat inside your account, by email at our published support address, or through the help form in the account settings section. We aim to respond to data-related requests within a reasonable time. For account wallet queries tied to JazzCash, Easypaisa or Raast, our team can clarify what payment data we hold and how it was used.

Live Chat Access live chat from inside your account dashboard. It is the quickest path for data queries, account access issues or questions about stored payment details.

Email Support Send your data request or privacy concern to our support email. Include your registered account details so we can locate your records and respond accurately.

Account Help Form Use the help form in account settings to submit a formal data access or deletion request. We log every submission and follow up through your registered contact.

Common Questions About Your Privacy on ec77

These are the questions we hear most from Pakistan account holders about how their data is handled, what rights they have, and how to act on those rights.

We collect your name, email address, phone number and the payment method you register — such as your JazzCash or Easypaisa mobile number. Identity verification may require a copy of your ID document.

No. Your wallet PIN is entered inside your JazzCash or Easypaisa app directly. We receive only the transaction confirmation reference — your PIN never passes through our servers.

Yes. Submit a data access request through live chat or the help form in account settings. We will provide a summary of the personal data and transaction records linked to your account.

Retention periods follow applicable rules in regions where access is permitted. Once the required period ends, records are deleted or anonymised. You can ask us how long your specific data is held.

Only with payment processors — JazzCash, Easypaisa, Raast — to complete your transactions, and with identity verification providers where required. Your data is not shared with advertisers or sold to any third party.

Contact us via live chat or email with your registered account details and a deletion request. We will confirm what can be deleted immediately and what must be retained under applicable obligations before acting.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What ec77 Does With Your Personal Information

Data Handling, Cookies and Account Security

How to Reach Us About Your Data

Common Questions About Your Privacy on ec77

01 What personal information does ec77 collect when I open an account?

02 Does ec77 store my JazzCash or Easypaisa PIN?

03 Can I request a copy of the data ec77 holds about me?

04 How long does ec77 keep my account and payment data?

05 Who does ec77 share my data with?

06 How do I ask ec77 to delete my account data?

Privacy Policy

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